Updated August 24, 2009
- Commitment to Privacy
- What Information Do You Gather About Me?
- How Secure is My Information?
- What about My Account?
- How does RightStart.com Recognize Me?
We value you as a customer, and we know you're concerned about protecting your privacy online. Our mission is to inform you of our policies for collecting, sharing, disseminating and securing customer information online.
The site contains links to other sites as a convenience and for informational purposes only. RightStart.com is not responsible for the privacy policies or the content of such Web sites.
Examples of personal information we collect include: your full name, home address, billing address, e-mail address and phone number.
What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase.
WE DO NOT ENDORSE ANY THIRD PARTY PRODUCTS OR SERVICES AND NO THIRD PARTY IS AUTHORIZED TO ACT ON OUR BEHALF REGARDING THE UPDATING OF ANY PERSONALLY IDENTIFIABLE INFORMATION. IF YOU RECEIVE A REQUEST TO UPDATE YOUR ACCOUNT FROM A THIRD PARTY PLEASE NOTIFY US.
Information about kids: The RightStart.com web site is designed for adults who make purchases for children. RightStart.com doesn't knowingly solicit or collect information from children who are 12 or younger.
When we e-mail our newsletter, it includes prominently displayed instructions that show you how to unsubscribe from the newsletter. If your child subscribes to the RightStart.com newsletter without your knowledge, simply follow the instructions, and unsubscribe immediately. If you want more information about children's privacy online, you can consult the "Consumer Protection" page on the Federal Trade Commission site.
The RightStart.com Newsletter: If you want to receive e-mail newsletters from RightStart.com with updates on sales, promotions, store events and new arrivals, you must subscribe or make a purchase from RightStart.com.
When we launch a new newsletter, we may e-mail it to you if you subscribe to the RightStart.com newsletter and if your buying patterns indicate that the information in the newsletter might interest you.
Each newsletter prominently displays a link you can use to unsubscribe at any time. We also include the e-mail address you used when you signed up for the newsletter, so you know which address to enter when you unsubscribe.
Sweepstakes or special promotions: You may have noticed some of the sweepstakes or special promotions we may feature occasionally on this web site or in email communications to you. By participating in a sweepstakes or special promotion you will also be subject to and hereby agree to abide by the official rules of the sweepstakes or special promotion. Unless otherwise prohibited by law, we may use personal information submitted during a promotion or sweepstakes to contact you. We may also add your e-mail address to our customer newsletter mailing list unless you choose not to subscribe by checking a box.
Referral Programs: We may from time to time offer you the opportunity to earn rewards by referring friends to a web site owned or operated by us or an affiliated company. Participation in a Referral Program may require you to submit personal information about you and your friends, such as name and email address. By participating in a Referral Program you agree to receive communications from us and/or from our partners that operate and maintain the Referral Program both during and after your participation in the program. Please note that by signing up for and/or participating in such programs you are also subject to all rules governing the applicable referral program.
Contacting RightStart.com Customer Service: If you contact our customer service, we may use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact.
Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of our company, its affiliates, customers or others. We may also exchange information with companies and organizations or law enforcement for loss prevention and credit risk reduction.
Notice that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Firefox and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Recent versions of Firefox and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.
In addition, we encrypt every credit card number we store in our databases. Please see our Credit Card Security page for more about credit card safety.
Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.
Creating an account: Unlike many e-commerce sites, we don't require our customers to create an account and keep information on file with us. However, creating an account makes it even faster and easier to shop at our site.
Storing your credit card number: Do you want to keep your credit card information on file as part of Your Account? It's your decision. Your credit card number also helps us identify you if you forget your password and request a new one to access your account information.
If you don't want to keep your credit card information on file when you create an account, that's fine, you can re-enter your credit card number each time you checkout.
We automatically recognize your Internet Service Provider (ISP) and your operating system. We sometimes use this information to solve problems with our server. We use URL encoding to monitor your shopping activity on our site. We may use this information to determine the most popular products and pages on our site and to enhance our marketing efforts and activities. This helps us make changes to improve your shopping experience.
If you enter this site from one of our affiliate sites, you may notice a special code at the end of our Web address as you move through our site. That tells us which affiliate site you entered through. We may give that affiliate credit for any purchase you make.
Yes. A "cookie" is a special identifier. Web sites transfer cookies to your hard drive through your web browser. Cookies help us identify you when you visit one of our sites. If you have a discount coupon or certificate from us or an affiliate site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie. If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely. You can find out how by reading the "help" portion of your toolbar on most browsers. Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features we offer.