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Retail Store Opportunities

California

Lead Sales Associate -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Lead Sales Associate for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

We offer an associate discount and a company match 401K plan even to our part time associates as we bleieve the role you play in our business is significant! Looking for a fun place to work, and want to join a growing company that values its associates? If so, please apply to potentially join our team of enthusiastic, service-oriented people who share a similar passion.

Position Summary

Partners in Right Start selling culture to ensure a high level of customer service with enhanced selling skills, product knowledge and store operational procedures.  Works to maintain happy, high energy, enthusiastic sense while working as a lead team player.  Lead Sales Associate is to be the senior associate in store in the absence of a Store Manager or Assistant Manager.

Essential duties and responsibilities include the following.
  • Represents Right Start in a professional manner, acts as a positive Role Model and liaison between the management team, sales staff and customers as needed.
  • Maintains positive working relationships with internal and external customers. Defines and exceeds customer needs in a positive manner.
  • Ability to assist multiple customers and build strong meaningful relationships.
  • Assists in the cash management and inventory control, including all company assets.
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm.
  • Learns and maintains excellent product knowledge. Researches and tests product for full understanding of features and benefits.
  • Achieves or exceeds sales goals and metrics:  UPT of 3.0, and average transactions of $75, average unit of $35, and sales per hour of $150.00 or above.
  • Responsible to partner with store manager and assistant manager regarding store operational procedures.
    • Learns and maintains excellent product knowledge, and trains mentors and develops other associates on same.
    • Familiar with offline and emergency procedures.
    • Reads communication log daily, and can complete log and follow up on requests in manager's absence.
    • Answers store phone timely, and responds to customer voicemails timely.
    • Address damages and returns per policy when items arrive at store damaged or are returned.
    • Assists with visual merchandise presentation and cleanliness on selling floor, displays or arranges merchandise on fixtures, counters
    • or tables to promote sales. Ensuring an in stock position through effective communication on the MerchFeedback report.
    • Assists in the cash management and inventory control. Communicating any issues or concerns.
    • Places cash in drawers in morning, ensuring accuracy and removing and recording amount of cash in register at end of shift.
    • Resolves any discrepancies, communicating if necessary.
  • Researches Negative on Hands and communicates with Finance or Merchandising.
  • Notifies Merchandising of Manifest variances.
  • Assists in the creation of Merchfeedback report.
  • Assists in communication of internet sales to office.
  • Complies with visual and operational audits and awareness.
  • Maintains proper sales floor replenishments.
  • Assists in facilitating the Baby Registry in store and averages one registry for every 20 hours worked.
  • Promotes Right Start online sales;
  • Understands and promotes multiple store marketing programs and in-store events.
  • Assists in tracking of Breast Pump Rentals and serial number tracking
  • Responsible for Accurately receiving, pricing and merchandising shipment.
  • Responsible for executing operational duties including but not limited to markdowns, returns and damages, cleaning of the store, restrooms and backroom.
  • Maintaining a clean and organized workspace.
  • Reading the communication log daily including any communications that have occurred on days out of the workplace.
  • Ability to climb ladders to remove items from shelves in stock room or in loft areas
  • Compiling with and executing all company and operational policies and procedures.
  • Other duties may be assigned as needed based on business trends, which involves a roll up your sleeves and get it done attitude.
Competencies 

To perform the job successfully, an individual should demonstrate the following competencies:

  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Prior experience interacting with parents and children preferred.

Skill Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and professionally before customers or associates of organization.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to multitask and effectively communicate are essential elements of this position. Ability to research and retain technical product information is key to this position.

Schedule Requirements

Due to business needs, must be willing to work weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Application for Employment

For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com or stop by our store and complete an application. We look forward to speaking with you!

Download application for employment
Printable PDF or Word Document

Part Time Sales Associate -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Part Time Sales Associate for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

We offer an associate discount and a company match 401K plan even to our part time associates as we bleieve the role you play in our business is significant! Looking for a fun place to work, and want to join a growing company that values its associates? If so, please apply to potentially join our team of enthusiastic, service-oriented people who share a similar passion.

Position Summary

Partners in Right Start selling culture to ensure a high level of customer service with enhanced selling skills, and product knowledge.  Works to maintain happy, high energy, enthusiastic sense while working as a team player. 

Essential duties and responsibilities include the following.
  • Represents Right Start in a professional manner, acts as a positive Role Model and liaison between the management team, sales staff and customers as needed.
  • Maintains positive working relationships with internal and external customers. Defines and exceeds customer needs in a positive manner.
  • Ability to assist multiple customers and build strong meaningful relationships.
  • Assists in the cash management and inventory control, including all company assets.
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm.
  • Learns and maintains excellent product knowledge. Researches and tests product for full understanding of features and benefits.
  • Achieves or exceeds sales goals and metrics:  UPT of 3.0, and average transactions of $75, average unit of $35, and a sales per hour of $150.00 or above.
  • Complies with visual and operational audits and awareness.
  • Maintains proper sales floor replenishments.
  • Assists in facilitating the Baby Registry in store and averages one registry for every 20 hours worked.
  • Promotes Right Start online sales;
  • Understands and promotes multiple store marketing programs and in-store events.
  • Responsible for Accurately receiving, pricing and merchandising shipment.
  • Responsible for executing operational duties including but not limited to markdowns, returns and damages, cleaning of the store, restrooms and backroom.
  • Maintaining a clean and organized workspace.
  • Reading the communication log daily including any communications that have occurred on days out of the workplace.
  • Ability to climb ladders to remove items from shelves in stock room or in loft areas
  • Compiling with and executing all company and operational policies and procedures.
  • Other duties may be assigned as needed based on business trends, which involves a roll up your sleeves and get it done attitude.
Compentencies

To perform the job successfully, an individual should demonstrate the following competencies:

  1. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  2. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  3. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  4. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  5. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  6. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  7. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Prior experience interacting with parents and children preferred.

Skill Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and professionally before customers or associates of organization.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to multitask and effectively communicate are essential elements of this position. Ability to research and retain technical product information is key to this position.

Schedule Requirements

Due to business needs, must be willing to work weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Application for Employment

Download application for employment
Printable PDF or Word Document

For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com or stop by our store and complete an application. We look forward to speaking with you!

Part Time Sales Associate -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Part Time Sales Associate for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

We offer an associate discount and a company match 401K plan even to our part time associates as we bleieve the role you play in our business is significant! Looking for a fun place to work, and want to join a growing company that values its associates? If so, please apply to potentially join our team of enthusiastic, service-oriented people who share a similar passion.

Position Summary

Partners in Right Start selling culture to ensure a high level of customer service with enhanced selling skills, and product knowledge.  Works to maintain happy, high energy, enthusiastic sense while working as a team player. 

Essential duties and responsibilities include the following.
  • Represents Right Start in a professional manner, acts as a positive Role Model and liaison between the management team, sales staff and customers as needed.
  • Maintains positive working relationships with internal and external customers. Defines and exceeds customer needs in a positive manner.
  • Ability to assist multiple customers and build strong meaningful relationships.
  • Assists in the cash management and inventory control, including all company assets.
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm.
  • Learns and maintains excellent product knowledge. Researches and tests product for full understanding of features and benefits.
  • Achieves or exceeds sales goals and metrics:  UPT of 3.0, and average transactions of $75, average unit of $35, and a sales per hour of $150.00 or above.
  • Complies with visual and operational audits and awareness.
  • Maintains proper sales floor replenishments.
  • Assists in facilitating the Baby Registry in store and averages one registry for every 20 hours worked.
  • Promotes Right Start online sales;
  • Understands and promotes multiple store marketing programs and in-store events.
  • Responsible for Accurately receiving, pricing and merchandising shipment.
  • Responsible for executing operational duties including but not limited to markdowns, returns and damages, cleaning of the store, restrooms and backroom.
  • Maintaining a clean and organized workspace.
  • Reading the communication log daily including any communications that have occurred on days out of the workplace.
  • Ability to climb ladders to remove items from shelves in stock room or in loft areas
  • Compiling with and executing all company and operational policies and procedures.
  • Other duties may be assigned as needed based on business trends, which involves a roll up your sleeves and get it done attitude.
Compentencies

To perform the job successfully, an individual should demonstrate the following competencies:

  1. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  2. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  3. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  4. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  5. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  6. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  7. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Prior experience interacting with parents and children preferred.

Skill Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and professionally before customers or associates of organization.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to multitask and effectively communicate are essential elements of this position. Ability to research and retain technical product information is key to this position.

Schedule Requirements

Due to business needs, must be willing to work weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Application for Employment

Download application for employment
Printable PDF or Word Document

For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com or stop by our store and complete an application. We look forward to speaking with you!

Part Time Sales Associate -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Part Time Sales Associate for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

We offer an associate discount and a company match 401K plan even to our part time associates as we bleieve the role you play in our business is significant! Looking for a fun place to work, and want to join a growing company that values its associates? If so, please apply to potentially join our team of enthusiastic, service-oriented people who share a similar passion.

Position Summary

Partners in Right Start selling culture to ensure a high level of customer service with enhanced selling skills, and product knowledge.  Works to maintain happy, high energy, enthusiastic sense while working as a team player. 

Essential duties and responsibilities include the following.
  • Represents Right Start in a professional manner, acts as a positive Role Model and liaison between the management team, sales staff and customers as needed.
  • Maintains positive working relationships with internal and external customers. Defines and exceeds customer needs in a positive manner.
  • Ability to assist multiple customers and build strong meaningful relationships.
  • Assists in the cash management and inventory control, including all company assets.
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm.
  • Learns and maintains excellent product knowledge. Researches and tests product for full understanding of features and benefits.
  • Achieves or exceeds sales goals and metrics:  UPT of 3.0, and average transactions of $75, average unit of $35, and a sales per hour of $150.00 or above.
  • Complies with visual and operational audits and awareness.
  • Maintains proper sales floor replenishments.
  • Assists in facilitating the Baby Registry in store and averages one registry for every 20 hours worked.
  • Promotes Right Start online sales;
  • Understands and promotes multiple store marketing programs and in-store events.
  • Responsible for Accurately receiving, pricing and merchandising shipment.
  • Responsible for executing operational duties including but not limited to markdowns, returns and damages, cleaning of the store, restrooms and backroom.
  • Maintaining a clean and organized workspace.
  • Reading the communication log daily including any communications that have occurred on days out of the workplace.
  • Ability to climb ladders to remove items from shelves in stock room or in loft areas
  • Compiling with and executing all company and operational policies and procedures.
  • Other duties may be assigned as needed based on business trends, which involves a roll up your sleeves and get it done attitude.
Compentencies

To perform the job successfully, an individual should demonstrate the following competencies:

  1. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  2. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  3. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  4. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  5. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  6. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  7. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Prior experience interacting with parents and children preferred.

Skill Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and professionally before customers or associates of organization.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to multitask and effectively communicate are essential elements of this position. Ability to research and retain technical product information is key to this position.

Schedule Requirements

Due to business needs, must be willing to work weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Application for Employment

Download application for employment
Printable PDF or Word Document

For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com or stop by our store and complete an application. We look forward to speaking with you!

Colorado

Store Manager -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Store Manager for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

Our company offers competitive pay, and benefits, a bonus plan for all management associates, company match 401K, generous associate discount, and parking. Qualified candidates should send resume with salary history and requirements for consideration. Please read Position Summary in its entirety to determine qualification for position.

Position Summary

Manage lead and direct the business for the store location, including store sales generation, customer service, clientelling, store profitability, merchandising, marketing, housekeeping, training, growing and developing customer centric product knowledge associates. Responsibility to communicate store needs to appropriate department within company, to be the driver of sales and product within the store location. Store Managers should act as business owners owning all aspects of their business and using the corporate office as a resource, and a center to provide tools and services that will assist in growing the stores overall business.

Essential Duties and Responsibilities Include the Following:
Management elements
  • Represents Right Start in a professional manner, acts as a positive Role Model to our associates and customers.
  • Is the champion of selling skills training in store, and emulates this behavior. Recognizes and rewards this with in store associates.
  • Achieves or exceeds UPT, average transaction and gross margin goals; achieves or exceeds store sales plan ensures awareness of sales plan, weekly, monthly and annual performance.  
  • Achieves established net margin profit goals.
  • Sets the tone and pace for customer service expectations in the store.
  • Maintains positive working relationships with internal and external customers.
  • Defines and exceeds customer needs in a positive manner.  
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm from store staff members.
  • Proactively manages store.
  • Effectively promotes the Baby Registry program
  • Effectively promotes on line orders when appropriate
  • Effectively recommends sales orders when appropriate
  • Communicates effectively with the office regarding any business needs to improve profitability of the business.
  • Maintains all housekeeping standards and repairs within store, either through the store team, the landlord or approved outside resources.
  • Review of Daily numbers, flash, plan, both Sales and Margin, with associates.
Development of subordinates
  • Development of store associates, including completion of the New Associate Training checklist and orientation, product training, education on selling skills and in store vendor training.
  • Trains, mentors, and develops store associates to effectively perform their job responsibilities, achieve sales and meet customers' needs.
  • Focuses on creating bench strength within stores by clearly communicating company goals, expectations and objectives in the development of associates, and holding associates accountable and responsible for the standards.
  • Supervises associates engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions, and performs work of associates, as needed.
  • Trains store associates in merchandise presentation and stockroom organization.
  • Utilizes training tools such as Videos, product catalogs, hands on demo'ing, vendor web site, You tube videos, internet research, etc. to ensure associates are trained and well prepared.
  • Creates, reviews and approves work schedules and assigns associates to specific duties. Completes and approves payroll timely by Sunday evening every other Sunday.
  • Coaches, counsels associates, and completes performance reviews in a timely manner
  • Completes and/or oversees the completion of the Weekly and Monthly Management Audit forms and the responsibilities listed within.
Merchandising
  • Coordinates sales promotion activities and prepares, or directs workers preparing merchandise displays.
  • Follows and executes directives on visual merchandise; makes appropriate/creative adjustments as needed. Complies with At a Glance directives (may add touches but product must remain constant).-conducts own visual and presentation audits.
  • Reviews allocations from Merchandising, determines min max levels of inventory and manages the product flow within the store location. Communicating with merchandising until agreement is reached on inventory levels.  
  • Ensures proper assembly of store fixtures and merchandise for visual display. 
  • Maintains an awareness of competitors and communicates this with Merchandising.
  • Delegates and effectively handles all inventory control-related issues such as negative on hands, research of discrepancies, accurate pricing, etc. 
  • Completes weekly Merchandise Feedback Forms and other requests by Monday 8am MTN
Marketing
  • Understands and promotes multiple store marketing programs and in-store events.
  • Creating new, as well as maintaining successful in store events and Posting store events monthly
  • Distribution of catalogs within community with appropriate business partners.
  • Is responsible for working within the community to Market the business in appropriate venues by creating a marketing strategy and approach in the area where store is located. Including but limited to Grass roots marketing, including doctor's offices, OB/GYN's, hospitals, mom groups, daycare groups, social networks, etc.
  • Be the driving in store marketing liaison.
  • Identify Baby expos and participate in appropriate ones for business.
  • Other duties may be assigned as needed based on business trends.
Supervisory Responsabilities

Manages 2+ subordinates. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities above plus interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Compentencies

To perform the job successfully, an individual should demonstrate the following competencies:

  1. Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; continually works to improve supervisory skills.
  2. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  3. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  4. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.  Communicates changes effectively; Builds commitment and overcomes resistance.  Matches the responsibility to the person; Sets expectations and monitors delegated activities; Provides recognition for results; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  5. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  6. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.  Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  7. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  8. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualificiations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's Degree preferred High school diploma or general education degree (GED) with three years to Five years prior store management experience or retail related experience and/or training; or equivalent combination of education and experience. Prior experience interacting with parents and children preferred.

Skill Requirements

Strong leadership skills, with an exhibited passion for the business is necessary. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and professionally before customers and associates within the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform this job successfully, an individual must have working knowledge of Microsoft Word, Excel, Outlook, Internet Explorer and POS operating systems.

Travel & Schedule Requirements

Must be willing and able to travel to other store locations and store service center as needed. Due to business needs, must work weekends -- some nights required.

Physical demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance, talk and hear. The associate is frequently required to walk. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for Employment

Company offers a competitive benefit program for full time associates, as well as a generous associate discount. For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com. We look forward to speaking with you!

Download application for employment
Printable PDF or Word Document

Lead Sales Associate -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Lead Sales Associate for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

We offer an associate discount and a company match 401K plan even to our part time associates as we bleieve the role you play in our business is significant! Looking for a fun place to work, and want to join a growing company that values its associates? If so, please apply to potentially join our team of enthusiastic, service-oriented people who share a similar passion.

Position Summary

Partners in Right Start selling culture to ensure a high level of customer service with enhanced selling skills, product knowledge and store operational procedures.  Works to maintain happy, high energy, enthusiastic sense while working as a lead team player.  Lead Sales Associate is to be the senior associate in store in the absence of a Store Manager or Assistant Manager.

Essential duties and responsibilities include the following.
  • Represents Right Start in a professional manner, acts as a positive Role Model and liaison between the management team, sales staff and customers as needed.
  • Maintains positive working relationships with internal and external customers. Defines and exceeds customer needs in a positive manner.
  • Ability to assist multiple customers and build strong meaningful relationships.
  • Assists in the cash management and inventory control, including all company assets.
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm.
  • Learns and maintains excellent product knowledge. Researches and tests product for full understanding of features and benefits.
  • Achieves or exceeds sales goals and metrics:  UPT of 3.0, and average transactions of $75, average unit of $35, and sales per hour of $150.00 or above.
  • Responsible to partner with store manager and assistant manager regarding store operational procedures.
    • Learns and maintains excellent product knowledge, and trains mentors and develops other associates on same.
    • Familiar with offline and emergency procedures.
    • Reads communication log daily, and can complete log and follow up on requests in manager's absence.
    • Answers store phone timely, and responds to customer voicemails timely.
    • Address damages and returns per policy when items arrive at store damaged or are returned.
    • Assists with visual merchandise presentation and cleanliness on selling floor, displays or arranges merchandise on fixtures, counters
    • or tables to promote sales. Ensuring an in stock position through effective communication on the MerchFeedback report.
    • Assists in the cash management and inventory control. Communicating any issues or concerns.
    • Places cash in drawers in morning, ensuring accuracy and removing and recording amount of cash in register at end of shift.
    • Resolves any discrepancies, communicating if necessary.
  • Researches Negative on Hands and communicates with Finance or Merchandising.
  • Notifies Merchandising of Manifest variances.
  • Assists in the creation of Merchfeedback report.
  • Assists in communication of internet sales to office.
  • Complies with visual and operational audits and awareness.
  • Maintains proper sales floor replenishments.
  • Assists in facilitating the Baby Registry in store and averages one registry for every 20 hours worked.
  • Promotes Right Start online sales;
  • Understands and promotes multiple store marketing programs and in-store events.
  • Assists in tracking of Breast Pump Rentals and serial number tracking
  • Responsible for Accurately receiving, pricing and merchandising shipment.
  • Responsible for executing operational duties including but not limited to markdowns, returns and damages, cleaning of the store, restrooms and backroom.
  • Maintaining a clean and organized workspace.
  • Reading the communication log daily including any communications that have occurred on days out of the workplace.
  • Ability to climb ladders to remove items from shelves in stock room or in loft areas
  • Compiling with and executing all company and operational policies and procedures.
  • Other duties may be assigned as needed based on business trends, which involves a roll up your sleeves and get it done attitude.
Competencies 

To perform the job successfully, an individual should demonstrate the following competencies:

  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Prior experience interacting with parents and children preferred.

Skill Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and professionally before customers or associates of organization.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to multitask and effectively communicate are essential elements of this position. Ability to research and retain technical product information is key to this position.

Schedule Requirements

Due to business needs, must be willing to work weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Application for Employment

For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com or stop by our store and complete an application. We look forward to speaking with you!

Download application for employment
Printable PDF or Word Document

Part Time Sales Associate -

Right Start, the premier Baby specialty store for baby gear and products is looking for a Part Time Sales Associate for our location. We LOVE our customers and want customer focused candidates, with strong organizational skills and a proven record of leading others!

We offer an associate discount and a company match 401K plan even to our part time associates as we bleieve the role you play in our business is significant! Looking for a fun place to work, and want to join a growing company that values its associates? If so, please apply to potentially join our team of enthusiastic, service-oriented people who share a similar passion.

Position Summary

Partners in Right Start selling culture to ensure a high level of customer service with enhanced selling skills, and product knowledge.  Works to maintain happy, high energy, enthusiastic sense while working as a team player. 

Essential duties and responsibilities include the following.
  • Represents Right Start in a professional manner, acts as a positive Role Model and liaison between the management team, sales staff and customers as needed.
  • Maintains positive working relationships with internal and external customers. Defines and exceeds customer needs in a positive manner.
  • Ability to assist multiple customers and build strong meaningful relationships.
  • Assists in the cash management and inventory control, including all company assets.
  • Ensures a high level of customer interaction, suggestive selling and enthusiasm.
  • Learns and maintains excellent product knowledge. Researches and tests product for full understanding of features and benefits.
  • Achieves or exceeds sales goals and metrics:  UPT of 3.0, and average transactions of $75, average unit of $35, and a sales per hour of $150.00 or above.
  • Complies with visual and operational audits and awareness.
  • Maintains proper sales floor replenishments.
  • Assists in facilitating the Baby Registry in store and averages one registry for every 20 hours worked.
  • Promotes Right Start online sales;
  • Understands and promotes multiple store marketing programs and in-store events.
  • Responsible for Accurately receiving, pricing and merchandising shipment.
  • Responsible for executing operational duties including but not limited to markdowns, returns and damages, cleaning of the store, restrooms and backroom.
  • Maintaining a clean and organized workspace.
  • Reading the communication log daily including any communications that have occurred on days out of the workplace.
  • Ability to climb ladders to remove items from shelves in stock room or in loft areas
  • Compiling with and executing all company and operational policies and procedures.
  • Other duties may be assigned as needed based on business trends, which involves a roll up your sleeves and get it done attitude.
Compentencies

To perform the job successfully, an individual should demonstrate the following competencies:

  1. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  2. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  3. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  4. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  5. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  6. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  7. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Prior experience interacting with parents and children preferred.

Skill Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and professionally before customers or associates of organization.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Ability to multitask and effectively communicate are essential elements of this position. Ability to research and retain technical product information is key to this position.

Schedule Requirements

Due to business needs, must be willing to work weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The associate is occasionally required to sit and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The associate is not exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in this environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Application for Employment

Download application for employment
Printable PDF or Word Document

For consideration for this position, please submit resume and salary/wage history to employment@rightstart.com or stop by our store and complete an application. We look forward to speaking with you!

Texas

Corporate Opportunities

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